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Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.
- Where are you located?
- On the East Bay in downtown Grand Marais, just past the donut shop! Physical address is 12 E Wisconsin Street in Grand Marais. Mailing address is PO Box 998, Grand Marais MN 55604
- Where do I park?
- Free street parking available.
- Are you open year around?
- Yes! But our hours do fluxuate with the seasons. Check our hours on the home page or here to plan your trip.
- How do I contact you?
- Visit our Contact Us page or call 218-387-3370.
- If I find a book on your site, does that mean it's currently in stock at your store?
- Not necessarily. If your order is time sensitive, please call us to confirm availability.
- I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
- No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
- When will I get my book(s)?
- For in stock orders we strive to ship them within 7 business day and delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.
- What if I need to return something?
- Please review our return policies and contact us with any further questions.
- What forms of payment do you accept?
- We accept credit cards (Visa, MasterCard, Discover and American Express) and if you're picking up in store, you may pay in cash or check.
- How can I check the status of my order?
- Log in, select 'My Account' and Orders' a list of all orders and their current status is provided.